A pet sitting business, formed after its founders recovered from serious illness, has expanded their workforce to cope with growing demand from their Dorset clients.
Nina Cole set up their enterprise in 1998 after recovering from a brain haemorrhage, which she suffered 6 months after her husband, had been diagnosed with multiple sclerosis.
Nina has worked with animals throughout the majority of her life, both as a volunteer fund raiser for animal charities and studying for her diploma in dog psychology, which was postponed indefinitely when her business, Nina’s Nannies for Pets took off.
Today business is flourishing, particularly in Dorset and the surrounding area, where she recently held interviews at The Sandbank Hotel in Poole.
The majority of Nina’s and Doug’s pet nannies are retired people or couples, who have undergone vigorous security checks before being accepted as part of their family team.
“We do occasionally take the odd prank call”. Nina stated, recalling one potential client who requested care for his one eyed incontinent Anaconda! “We always try to accommodate our client’s needs, even if it means sharing your bed with a St Bernard, or dealing with a burst pipe”, and we take these oddities in our stride”.
In 1997 the company were proud to reach the semi finals of the Barclays Small Business award, narrowing missing out on a place in the final and their certificate takes pride of place on the office wall.
Their website boasts glowing testimonials and their service is recommended by pet professionals and clients alike. They are particularly keen to keep the ‘family’ feel to their business and this is reflected in their prices. Nina states that it is important to offer an affordable service and clients such as the Cinnamon Trust are always given a discount.